Comments: Is it really August?

I am constantly amazed at the lack of substitutions and missing items in my grocery deliveries (Ocado).
I can't remember the last time I used a stamp. On the very rare occasions that I need to post something, I usually print the postage.

Posted by Tim W. on 22 August, 2024 at 10:40 AM

Hmmm...good job I don't eat lamb or mutton but it probably applies to other meat animals as well.

Very odd weather, very windy and mild with occasional showers. It was packed in Lidl when I shopped earlier today.

I cannot remember the last time I used stamps, probably last Xmas.

Posted by delcatto on 22 August, 2024 at 2:28 PM

Tim - with Ocado being an online only delivery business (picked by robots), they always know what their customers require, so can ensure supplies, so there should never be missing items or subs. Whereas when stock is picked from a real shop if a customer walks in and picks every one of a particular item off the shelf, there is none left for the online customer who might have ordered that item a week before. I'm sure there could be a better system of stock reservations. Ocado still don't deliver in this area. I think they are now the only grocery store who don't cf at the beginning of 2020 when only Waitrose did.

I now have so many stamps I will probably never use them all!

Delcatto - most meat animals eat food that is grown with harmful chemicals. But then so do most humans... even though most of them don't realise it (or care).

Posted by Blue Witch on 22 August, 2024 at 2:42 PM

Who do you get your supermarket deliveries from? I switched back to Tesco after trying out Sainsburys and Asda because both were so unreliable. The difference with Tesco is that if something is unavailable it disappears from the online page - I haven't had any substitutions. It also means sometimes I don't realise it's disappeared. My deliveries probably come from a warehouse rather than a shop though.

Posted by Caroline Greenwell on 23 August, 2024 at 9:07 AM

Caroline - I have a Morrisons Tuesday to Thursday delivery pass, and have a delivery most weeks, and then have an occasional Sainsburys delivery (using the £1 saver slot - 4 hour window when you book, they tell you at midnight on delivery day which hour slot within that 4 hours it will be).

Sainsburys are good because if something is unavailable any substitution that costs more is given to you at the same price. Morrisons is good as you can now report any problems (freshness, missing items, damaged items etc) online and provided you don't abuse the system (one of the drivers told me it was 5% of the order value, as a running average), you get your money back immediately every time.

I can rarely get the organic milk I want on any delivery, so end up going into Waitrose to get a freezer load every month, and then a few bits from Aldi and Lidl when we are passing them on other errands. I buy cleaning products in bulk at Costco, when we are down that way (they also do good value fuel).

I find Morrisons the cheapest supermarket of all for what we buy regularly - basic ingredients, cheese, nothing overly processed, fruit and veg only in the winter.

And we never ever shop in T$£co, and never will. It's over 25 years now and counting...

Posted by Blue Witch on 23 August, 2024 at 2:56 PM

What's your vendetta with Tesco?

Posted by Caroline Greenwell on 23 August, 2024 at 4:07 PM

It's a shame the archives aren't accessible any more Caroline!

Business model, diversifications, customer disservice, treatment of suppliers, incorrect description of product ingredients, lying to customers - just for starters.

Posted by Blue Witch on 23 August, 2024 at 5:28 PM